Supporting People To Live Well At Home Since 1974.

North Dublin Home Care is a trusted not-for-profit organisation providing person-centred home support services across north Dublin.

North Dublin Home Care

Supporting People To Live Well At Home Since 1974.

North Dublin Home Care is a trusted not-for-profit organisation providing person-centred home support services across north Dublin.

North Dublin Home Care

A Trusted Community Organisation

For over 50 years, North Dublin Inner City Homecare and Home Help Service CLG, trading as North Dublin Home Care, has been supporting individuals and families across north Dublin with high-quality, person-centred home support services that promote independence, dignity, and wellbeing.

As a registered charity and social enterprise, we exist to provide public benefit by helping people live independently in their own homes. Every euro we generate is reinvested into our services, enabling us to strengthen our impact, support our communities, and continue delivering high-quality care.

North Dublin Inner City Homecare and Home Help Service CLG, trading as North Dublin Home Care, is a registered charity and a company limited by guarantee.

We are lucky to have the North Dublin Home Care team with us. - James Kearney (Service User) When people are nice and kind to you, you have to be nice and kind too. - Kathleen Crowe (Service User) The North Dublin Home Care team are the A Team. – Mary Murray (Service User)

One of the best parts of my role is meeting people who are passionate about caring for others and helping them begin or progress their careers with North Dublin Home Care. The organisation invests in its staff, values flexibility, and creates a supportive environment where people feel appreciated.

– Andressa (HR Manager)

North Dublin Home Care
North Dublin Home Care

One of the best parts of my role is meeting people who are passionate about caring for others and helping them begin or progress their careers with North Dublin Home Care. The organisation invests in its staff, values flexibility, and creates a supportive environment where people feel appreciated.

– Andressa (HR Manager)

Have a look at our services

What Is Home Support

Home support services provide in-home assistance with personal care, household tasks, and daily living needs.

What Is Home Support - NDHC

Cleaning & Domestic Support

Helping people maintain safe, comfortable, and welcoming home environments.

Cleaning & Domestic Support - NDHC

Personal Care & Hygiene

Supporting dignity, comfort, and independence with day-to-day personal care.

Personal Care & Hygiene - NDHC

Specialised Care

Compassionate support for people living with dementia, Alzheimer’s, mental health challenges, and additional care needs.

Specialised Care - NDHC

Companionship & Social Support

Reducing loneliness and supporting wellbeing through meaningful connection and social interaction.

Companionship & Social Support - NDHC

Support Partnerships

Working alongside healthcare professionals to support individual care needs.

Support Partnerships - NDHC

Respite Care for Families

Providing peace of mind and temporary relief for family carers.

Respite Care For Families - NDHC

Palliative & End-of-Life Care

Compassionate support focused on dignity, comfort, and emotional wellbeing.

Palliative & End-of-Life Care - NDHC

Family Support & Childcare

Flexible support for families experiencing changing care needs or circumstances.

Family Support & Childcare - NDHC

What I value most about being a Home Support Worker at NDHC is getting to know each person as an individual. As the years go by, those connections naturally grow into strong, genuine relationships. – Peter Roche
(Home Support Worker) Working here is the best part of my life; I don't see myself doing anything else. – Carmen Petrariu
(Home Support Worker) I truly enjoy my work here. Each day brings something new in this fast-paced environment, ensuring that no two days are alike. – Casey Gannon
(Person-Centred Care Officer) Home Support Worker Testimonial - NDHC Carmen Petrariu - NDHC Casey Gannon - NDHC

Serving as a voluntary Board member has given me great insight into the compassion, professionalism, and dedication shown across the organisation every day. It is inspiring to see the positive impact the team has on individuals and families throughout the community.

– Michael (Chairperson/Voluntary Director)

Michael Dowling - NDHC

Serving as a voluntary Board member has given me great insight into the compassion, professionalism, and dedication shown across the organisation every day. It is inspiring to see the positive impact the team has on individuals and families throughout the community.

– Michael (Chairperson/Voluntary Director)

Michael Dowling - NDHC

Frequently Asked Questions

The terms home support and home care are often used interchangeably, and both refer to services that help people continue living safely and comfortably in their own homes.

In practice, both terms focus on supporting a person’s health, wellbeing, independence, and quality of life at home.

The type of support provided will vary depending on a person’s individual circumstances. This may include factors such as:

  • Mobility and physical abilities
  • A diagnosis such as dementia, Parkinson’s disease, stroke, or other long-term conditions
  • Recovery following illness, injury, or hospital discharge
  • Personal care needs, including washing, dressing, and mobility support
  • Social and emotional wellbeing, including companionship and reducing isolation
  • The level of support available from family and carers

Some people may only require occasional assistance, while others may benefit from more regular support as their needs change over time.

At North Dublin Home Care, we take the time to understand each person’s situation, preferences, and goals so that support is tailored to their individual needs and helps them live as independently as possible in familiar surroundings.

Taking the first step can feel overwhelming, but support is available.

In most cases, home support is arranged through the HSE following an assessment of needs. You can contact your local Public Health Nurse or HSE Health Office to begin the process. Click here and access the Home Support Service Application Form. 

If you want to pay privately for your home support this can be arranged directly with our Service Manager – Lisa Murphy.

If you’re unsure where to start, please contact the office and ask for Lisa. Lisa (or an appointed person) will be happy to answer your questions, explain the process, and help you understand the options available.

We provide personalised support to help people continue living safely and comfortably in their own homes.

Our services may include:

  • Personal care, such as washing, dressing, and mobility support
  • Assistance with daily routines
  • Companionship and social interaction
  • Support that promotes independence and confidence
  • Dementia and cognitive support
  • Assistance following illness, injury, or hospital discharge

Every person is different, so we take time to understand individual preferences, routines, goals, and support needs before developing a personalised home support plan.

Our Clinical Care Manager, April Cabrillas (Registered Nurse), or a member of her team, can visit you in your home to listen to your needs, discuss your wishes and preferences, and advise on how we can best tailor a home support package that reflects what matters most to you. We believe that effective support begins with understanding the person, not just the care required.

Our goal is to provide support that helps people maintain their independence, dignity, and quality of life while continuing to live in their familiar surroundings.

In many cases, yes.

With the right support in place, many people can continue living safely and comfortably in their own homes for longer. Remaining at home often helps people maintain independence, familiar routines, and important connections with family and community.

We work closely with individuals and families to identify the level of support that is right for their circumstances and goals.

Yes.

Supporting people living with dementia and those with complex care needs is an important part of our work. We understand the importance of routine, familiarity, trusted relationships, and consistent support in helping people feel safe, secure, and valued.

At North Dublin Home Care, we recognise that all care is specialised because no two people are the same. Every individual has their own life experiences, preferences, routines, strengths, and support needs. For this reason, every care plan is developed in a person-centred way, ensuring that support is tailored to what matters most to the individual and their family.

As a home support provider with more than 50 years of experience, we believe that home is often the best place for people to maintain their independence, dignity, and quality of life. However, we also recognise that there are circumstances where a person may choose, or require, a more supportive environment such as residential care.

When this happens, we work closely with the individual, their family, and other healthcare professionals to help ensure the transition from home to residential care is as smooth and seamless as possible. Our priority is always to support people in making informed choices and to ensure continuity, dignity, and respect throughout their care journey.

North Dublin Home Care is a not-for-profit organisation and registered charity that has been supporting people in their homes and communities since 1974.

Families choose us because:

  • We place the person at the centre of everything we do
  • We value continuity of care and trusted relationships
  • We listen to individuals and families and involve them in decisions
  • We invest in staff training, development, and wellbeing
  • We are committed to helping people live with dignity, independence, and choice

As a social enterprise, our focus is not on generating profit for shareholders. We are not accountable to shareholders; we are accountable to the people and communities we serve. Any surplus generated is reinvested into our workforce, our services, and the communities that rely on us.

We believe that investing in our people leads to better outcomes for those who use our services. This commitment is reflected in the support we provide to our workforce, our emphasis on continuous professional development, and our focus on achieving high standards of training and practice.

Our engagement in research, education, and innovation helps ensure that our services remain informed by evidence; and are responsive to the changing needs of older people, people living with disabilities, family carers, and local communities.

As part of our wider community commitment, we provide manual handling and people-moving and handling training, free of charge, to family carers and community organisations. We believe that supporting those who care for others helps strengthen the entire care network around an individual.

Above all, we believe in the bigger picture. A person’s identity is shaped by their relationships, routines, community connections, and life experiences. Home is often where those connections are strongest. We work in partnership with family carers, neighbours, healthcare professionals, and our home support workers to help people remain connected to what matters most while continuing to live safely and meaningfully in their own homes.

Our focus is not simply on providing care. It is on enabling people to live well, maintain their independence, preserve their identity, and continue to play an active role in their families and communities.

The cost of home support depends on the type and level of support required, as well as whether services are funded through the HSE or arranged privately. 

As a HSE approved provider, our pricing is guided by the rates established through HSE tendering arrangements. We believe in transparency and fairness, which means we only charge for the care that has been agreed. There are no hidden fees, administration charges, or unexpected costs. These prices change from time to time therefore we have chosen not to publish them here.

What makes North Dublin Home Care different is not simply the cost of care, but what that investment supports. As a not-for-profit organisation and registered charity, we do not distribute profits to shareholders. Instead, any financial surplus generated through our services is reinvested into our workforce, our services, and the communities we support.

Put simply, when you choose North Dublin Home Care, your investment in care stays in care.

This reinvestment helps us provide enhanced terms and conditions for our workforce, support ongoing training and professional development, engage in research and innovation, and continuously improve the quality of care we deliver. It also allows us to offer education, guidance, and practical training opportunities for family carers and community organisations, helping to strengthen the wider network of support around those receiving care.

We believe that high-quality care depends on investing in the people who provide it and the communities in which it is delivered. Every hour of support contributes not only to the wellbeing of the person receiving care, but also to building a stronger, more sustainable caring community.

If you would like to discuss your circumstances or learn more about the funding options available, our Service Manager Lisa or a member of the team will be happy to help.

The timeframe for arranging home support can vary depending on individual circumstances and the type of support required.

If support is being arranged through the HSE, the process usually begins with an assessment of need, and waiting times may vary. In some situations, support may be required urgently, such as following a hospital discharge or a significant change in circumstances.

If you have been approved for HSE home support funding (sometimes referred to as a Home Care Package), you can let the HSE know that you would like North Dublin Home Care to provide your support. Once we receive confirmation and approval, we will prioritise putting your support in place as quickly as possible.

Unlike some providers, we are often able to commence support promptly once all approvals and arrangements are in place.

If you contact us directly, please ask for Lisa Murphy, Service Manager. Our team can also liaise directly with the HSE on your behalf to help coordinate the arrangement and ensure a smooth and timely start to your support.

Our aim is to make the process as straightforward as possible and to reduce delays wherever we can, while ensuring that all care is safe, appropriate, and properly agreed.

Choosing home support is about more than cost – it’s about values, continuity, and trust: The decision to choose a home care provider is about more than services or pricing. It is about finding an organisation whose approach, values, and priorities align with what matters most to you and your family.

What some providers offer vs what we prioritise – Families often find it helpful to understand the different approaches that exist in the sector. Rather than comparing providers directly, it can be useful to focus on what is offered and what is prioritised.

Funding and pricing – Some services may include additional fees or vary in how costs are structured.
At North Dublin Home Care, we operate under HSE tendering arrangements and only charge agreed rates, with no hidden fees or unexpected costs.

Use of funding – In some organisations, surplus income is distributed or retained within the business structure.
As a not-for-profit organisation and registered charity, any surplus we generate is reinvested directly into our workforce, training, services, and the wider community.

Staffing and workforce investment – Different providers may vary in their investment in staff development and working conditions.
We prioritise and pay for staff training, professional development, and wellbeing, recognising that well-supported staff deliver better continuity and quality of care.

Approach to care delivery – Some services may focus primarily on task-based care.
We prioritise a person-centred approach, taking time to understand each individual’s needs, preferences, routines, and goals so that care is tailored and meaningful.

Accountability and purpose – Some organisations operate with commercial objectives.
As a social enterprise, we are not accountable to shareholders. We are accountable to the people and communities we serve.

Our focus – At North Dublin Home Care, everything we do is guided by one principle: supporting people to live safely, independently, and with dignity in their own homes for as long as possible.