Our People – North Dublin Home Care

North Dublin Home Care is a non-for-profit organisation established in in the 1970’s, with a team of over 200 dedicated Home Care Workers, supervisors, office based schedulers and support team members, a small management team and a voluntary Board of Directors.

Find out more about our Board, CEO and team below.

Michael Dowling - North Dublin Home Care

Michael Dowling

Chairperson / Director

Michael has worked in the Financial Services industry since 1982 and has extensive expertise within all areas of the financial sector.

As a Qualified Financial Advisor and Personal Insolvency Practitioner, Michael has a proven and successful track record in business development and achieving targets in both personal and commercial financial planning.

Therefore, bringing essential knowledge and experience to North Dublin Home Care.

Brian Coghlan - North Dublin Home Care

Brian Coghlan

Secretary / Director

Brian is an experienced independent Financial Services Professional with over 30 years experience in the financial and pensions management sector.

As a qualified Financial Advisor and a B.A in Law, Brian is always at hand to offer advice and support in his role of Secretary and Director.

Brian managed the pension contracts for North Dublin Home Care for several years which gave him inside knowledge and experience of daily operations.

Louis Moore

Director

Louis Moore is an experienced and dynamic senior level manager in the Logistics & Supply Chain Industry. He has a proven track record for delivering increased efficiency, profitability and driving down operating costs.

Louis specialises in management, contract negotiations and organisational change. As a voluntary Director of North Dublin Home Care Louis brings extensive experience, mentoring and knowledge in the changing demands of business.

Deirdre Giblin

Director

Deirdre Giblin is currently employed as the Director of Development & External Engagement at the National College of Ireland and is in the process of obtaining a Doctorate of Business Administration in Waterford Institute of Technology.

With an all-encompassing background in management consultancy, human resources and the development and maintenance of external relationship building, Deirdre is no doubt an asset to North Dublin Home Care and its everyday business activities.

Debbie Rooney - North Dublin Home Care

Debbie Rooney

CEO / DPO

Debbie has been working in North Dublin Home Care since 2011 and involved in the area of direct provision of care and support since 1998. With a wealth of experience and academic learning ranging from QQI Level 6 to QQI Level 9 Debbie makes a suitable candidate for CEO. She is driven by best practice principles and the provision of quality care to our Service Users.

Debbie suggests that it has always been a privileged to work with extraordinary people, their families, communities, health care and medical professionals, in Ireland and overseas.

Lisa Murphy

Service Manager / Quality Assurance

Lisa recently joined the team at North Dublin Home Care. With an extensive background in the provision of care Lisa was appointed Service Manager/ Quality Assurance. Her experience ranges from the direct provision of care and support, to managing both residential and community based care services.

Lisa suggests that she enjoys learning everyday and never knowing where that learning is going to come from.

Louise Gjerde -NDHC

Louise Gjerde

Accounts / Payroll

Louise joined North Dublin Home Care in October 2019. As a qualified Accounting Technician and experience in working in the public and charities sector, Louise makes a excellent candidate for the role of Accounts/Payroll personnel. She also spend some time working as a Home Care Worker which gives Louise a greater understanding of the care industry.

Louise suggests that she enjoys the diversities within her role and the friendly atmosphere within the company.

Michelle Hewitt

Assistant to the CEO

​Michelle joined the company in 2000 as an administrator. With enhanced skills in payroll, accounts, supervision and HR Michelle was promoted to assistant to the CEO in 2013. With extensive training and knowledge in payroll/accounts, IT skills, office procedures and managing people, Michelle has been known to engage in most roles in the company.

Michelle suggests that she loves working with the office team and the Home Care Workers, that every day is different, bringing with them different challenges; and that the office is always busy which suits her fine.

Shauna Carroll - North Dublin Home Care

Shauna Carrol

Administrator

​Shauna has been working at North Dublin Home Care since 2018. As an administrator Shauna manages all service administrative activities, ensuring the distribution of high quality documentation and smooth operational IT systems. Her ability to show persistence when problem solving and multi task while working under pressure has been recognised as an integral part of service delivery, making Shauna a suitable candidate for the role of administrator.

Shauna suggests that she loves how versatile her role is, that each day consists of different tasks to be completed; which means she is never in the one spot for too long.

Donna Manning - NDHC

Donna Manning

HR Officer

Donna has been working at North Dublin Home Care since 2012. Initially employed as a Scheduler/Care Coordinator Donna now holds the title of HR Officer. With extensive experience in working in the caring sector and relevant qualifications, Donna is more than suitable for this role. With 7 years experience in a Scheduler/Care Coordinator; and vast experience in handling and managing sticky situations, Donna took to the HR role like a duck to water.

Donna suggests that as HR Officer she enjoys learning new skills, experiencing new challenges, meeting and guiding all new employees; whilst ensuring that all feel comfortable and confident in their assigned roles.

Katie Hewitt - North Dublin Home Care

Katie Hewitt

HR and Executive Assistant

​Katie came to North Dublin Home Care in an ad-hoc capacity in November 2013. She has worked her way up from general administrative support to a HR and Executive Assistant. With a degree in Business Management (Level 8) Katie is recognised and valued as a discreet, ethical and knowledgeable assistant, with the ability to juggle and prioritise needs; while ensuring speedy responses to all areas of business concern.

Katie suggests that she loves the diversities of her role and the openness amongst her team members.

Lauren Swan

Trainee Researcher

Lauren Swan joined North Dublin Home Care in an ad-hoc capacity in 2017. Her research interests concern the impact of low socioeconomic status on health outcomes and access to health services in later life. She has a degree in Analytical Science, a Master Degree in Global Health; and is currently enrolled as a PhD student in Trinity College.

Her PhD focuses on the implementation of health interventions which have the potential to improve the health profile of community-dwelling older adults in Ireland. As a trainee researcher Lauren will be applying her research to ensure better outcomes for those in receipt of homecare.

Lauren suggests that she loves the variety of working alongside HSE and North Dublin Home Care staff and being in a position to apply academic research that enhances service delivery standards.

Nikita Larkin

Consortium Referral Coordinator / Admin

​Nikita is employed by North Dublin Home Care as a Consortium Referral Coordinator & Administrator for the Dublin Home Care Partners consortium. With previous experience in working in two other care organisations Nikita began working in this role in 2016.

Nikita, on behalf of the consortium, is the single point of contact between the HSE and the six consortium member companies. She manages all referrals from the HSE to the consortium, distributing them according to the members assigned trading areas.

Nikita suggests that she loves working with all the team at North Dublin Home Care.

Chris Conway

Scheduler / Care Coordinator

Chris joined North Dublin Home Care as a Scheduler/Care Coordinator in October 2018. With previous experience as a Healthcare Contract Manager and working within the community and acute sector, Chris makes a suitable candidate for the role of Scheduler/Care Coordinator.

With an extensive history of working in similar roles Chris made a smooth transition to North Dublin Home Care.

Chris suggests that he loves working with all at North Dublin Home Care and the diversities that his role offers on a daily basis.

Niamh O’Reilly

Scheduler / Care Coordinator

Niamh joined North Dublin Home Care in May 2020 as a Scheduler / Care Coordinator. With extensive experience as a carer herself, Niamh has the skillsets to meet the requirements of a Scheduler / Care Coordinator.

Niamh believes that while her current role brings challenges, the team spirit at North Dublin Home Care always makes doing the job easier. While she enjoys the challenge of getting all care calls covered, the constant interactions with Home Care Workers and Service Users makes the day fly past.

Casey Gannon

Assistant Scheduler / Care Coordinator

​Casey joined North Dublin Home Care in 2017. She began her journey on a panel for the role of monitoring. Soon afterwards Casey was awarded a full time position as Assistant Scheduler / Care Coordinator.

With suitable qualifications in computerized systems and reception and a vast amount of experience working as a receptionist Casey has proved herself to be more than suitable for the role of Assistant Scheduler / Care Coordinator.

Casey suggests that she enjoys working at North Dublin Home Care and that linking in with both Home Care Workers and Services Users all day makes the day fly by. Casey loves to work in a fast pace environment.

Sinead Collins

Reception / Systems Administrator

Sinead joined the team of North Dublin Home Care in 2020. With a history of working in the area of customer service and administration; Sinead is more than suited to her role.

As Reception / Systems Administrator Sinead deals with all queries from Service Users to Home Care Workers, ensuring that everyone feels listened to and that their views have been taken into account.

Sinead enjoys being the friendly voice and the end of the phone and the first face visitors see when they walk in the door of The North Dublin Home Care office as she greets everyone with a smile.

Daniel McLoughlin

Systems Administrator

Daniel joined North Dublin Home Care in 2016. With a huge interest in computerized systems, problem solving and customer service Daniel is perfectly suited to the role of Systems Administrator. Daniels role provides the out of hours monitoring for all care and support provided in the community.

This involves the clocking in and out all Home Care Workers, linking in with Service Users with any updates to their current care and support; whilst ensuring that no Service User goes without their assigned care and support calls.

​Daniel suggests that working out-of-hours suits his lifestyle. He enjoys working at North Dublin Home Care as he talks with both Home Care Workers and Service Users over the phone all the time; which makes the hours fly by.

Valeria Tomescu

Systems Administrator

​Valeria joined the North Dublin Home Care team as a Systems Administrator in 2016. With a lifetime of experience working directly with people, extensive computer experience and qualifications in law and mediation, Valeria makes a suitable candidate for the role of Systems Administrator. Valeria prides herself on professionalism, believing that everyone should be treated with dignity and respect regardless of the reason for engagement.

​Valeria suggests that she loves linking in with people both colleagues and Service Users, that she values the importance of her role; and that there should never be a reason for a Service User going without a call. Valeria believes that there is no challenge or situation that cannot be fixed by our big family at North Dublin Home Care.

Debbie O'Shea - North Dublin Home Care

Debbie O’Shea

Community Supervisor / Safety Health and Welfare at Work Officer 

Debbie was first employed by North Dublin Home Care as a Supervisory Assistant in 2014. From a front-line perspective Debbie has a wealth of experience in the provision of care and support, making Debbie a suitable candidate for the combined role of Community Supervisor / Safety, Health and Welfare at Work Officer.

Debbie has the skillsets required to establish the relationship between community care and the importance of safety, health and welfare at work. Her academic background, particularly regarding her level 7 QQI qualifications and her Manual and Patient Moving and Handling Instructors qualification, ensures best practice and that all voice’s, both Service User and Home Care Worker are heard and documented. This can be particularly seen throughout the companies person-centred care planning.

​Debbie suggests that she loves working at North Dublin Home Care. That she enjoys the unique experiences that come with working with people on an every day basis; and that every day brings new learning.

 Lurissa Heeney 

Community Supervisor

​TBC

Adrienne McGuinness - North Dublin Home Care

Adrienne McGuinness

Community Supervisor

​Adrienne joined North Dublin Home Care as a Home Care Worker in 2017. With a wealth of experience in front line services, management and the provision of quality care Adrienne was soon promoted to the role of a Supervisory Assistant.

Adrienne brings to the team excellent report writing skills, experience in working in very challenging situations; and an overwhelming desire to set standards. She currently holds many qualifications such as Healthcare QQI Level 5, Leadership for Equality QQI Level 8; and is also a qualified Manual and Patient Moving and Handling Training Instructor.

​In January 2018 Adrienne successfully interviewed for the position Community Supervisors. Adrienne describes herself as obsessed when it comes to providing quality care in the community and enjoys working with others with similar values to hers.

Caroline McCann

Community Supervisor

Caroline joined North Dublin Home Care as a Home Care Worker in September 2017. Her dedication to care was soon recognized and she became a home care worker mentor in November 2019. She has recently been appointed community supervisor in July 2020. Her many years of service with North Dublin Home Care, passion for her role and work ethic have allowed her to fit perfectly into this role.

Aisling Gray - North Dublin Home Care

Aisling Gray

Supervisory Assistant

​Aisling became a Home Care Worker at North Dublin Home Care in 2010. She was promoted to Home Care Worker / Mentor in 2016; and soon afterwards was again promoted to the role of Supervisory Assistant. As a qualified QQI Level 5 Home Care Worker and a Manual Handling / Patient Moving and Handling Instructor, Aisling prides herself on the delivery of quality care, making her suitable for the role of Supervisory Assistant.

With extensive years of hands on experience in the provision of care and support in the community, Aisling understands the importance of ensuring that all Home Care Workers and Service Users are supported in the community.

​Aisling suggests that she is very passionate about what she does and loves assisting people to live independently in the community.

Denise Doyle

Supervisory Assistant

​Denise joined North Dublin Home Care as a Supervisory Assistant in January 2018. With qualifications in Healthcare and several years experience in the provision of care and support in the community, Denise makes an ideal candidate for the role of a Supervisory Assistant.

As part of quality assurance within her role Denise is currently also enrolled to complete a Manual Handling/Patient Moving and Handling Instructors course.
Denise suggests that it is a pleasure working in North Dublin Home Care and that she loves addressing the many challenges with a listening ear.

Home Care Workers / Mentors

Carmen Petrariu became Home Care Worker / Mentor in July 2017

Peter Roche - North Dublin Home Care

Peter Roche became Home Care Worker / Mentor in June 2016

Dominique Lavin - North Dublin Home Care

Dominique Lavin became Home Care Worker / Mentor in August 2017

Margaret Gannon became Home Care Worker / Mentor in April 2019

Anita O'Driscoll - NDHC

Anita O'Driscoll became Home Care Worker / Mentor in June 2017

Cheryl Leppla became Home Care Worker / Mentor in June 2016

Bolorchimeg Gunjalam - NDHC

Bolorchimeg Gunjalam became Home Care Worker / Mentor Febuary 2017

Mark Donnelly - NDHC

Mark Donnelly became Home Care Worker/ Mentor in December 2020

Clarisse Mozar - NDHC

Clarisse Mozar became Home Care Worker / Mentor in May 2019

Lurissa Heeney - NDHC

Lurissa Heeney became Home Care Worker / Mentor in July 2019

Caroline McCann - NDHC

Caroline McCann became Home Care Worker / Mentor in November 2019